TERMS AND CONDITIONS
This website is operated by Sport & Lifestyle B.V. The terms "we", "us", "our" and "ours" on this site refer to Sport & Lifestyle B.V. Sport & Lifestyle B.V. offers this website and all information, tools, and services made available to you through this website to you — the user — on the condition that you agree to all the terms, policies, and notices contained herein.
Company information:
Sport & Lifestyle B.V.
Henckenshagenstraat 5, 4834 KX Breda, The Netherlands
CoC nr.: 95664629
VAT nr.: NL867230344B01
Note: In the event of differences in interpretation, misunderstandings, or translation errors, the Dutch original version shall always prevail.
E-mail: info@apnutrition.nl
By visiting our site and/or purchasing something from us, you are using our "Service" and agree to the following terms and conditions (hereinafter "Terms and Conditions" or "Terms"), including additional terms and policies referenced herein, such as our Return Policy, Shipping Policy, and Privacy Policy.
These Terms and Conditions apply to all users of the site, including visitors, customers, and individuals who contribute content.
Please read these Terms and Conditions carefully before visiting or using our website. If you visit or use parts of the site, you agree that these Terms and Conditions are binding on you. If you do not agree to these Terms, you may not use our Service.
These Terms and Conditions also apply to new features or products that may be added to the store. The current version can always be found on this page. Our webshop is operated through an e-commerce platform that enables us to offer and sell our products online.
ARTICLE 1 — TERMS OF ONLINE STORE
By agreeing to these Terms and Conditions, you declare that you are of legal age according to the laws of your country of residence.
You may not use our products for unlawful or unauthorized purposes. You may not infringe upon applicable laws and regulations (including copyright law) when using the Service.
In the event of a serious breach of these Terms and Conditions, we may terminate your access to the Service, taking into account a reasonable period and your legal rights as a consumer.
ARTICLE 2 — GENERAL PROVISIONS
We reserve the right to refuse our services, provided that this does not violate mandatory law or applicable equal treatment legislation.
You acknowledge that your content (except for payment information) may be transmitted over various networks and adapted to the technical requirements of connected networks or devices. Payment information is always transmitted securely.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service or element on the website through which the Service is provided without our express written consent.
ARTICLE 3 — FORMATION OF THE AGREEMENT
The agreement between you and us is formed at the moment you receive our order confirmation via email after placing your order. Until that moment, we may refuse or modify an order, for example, in the case of stock shortages, an obvious pricing error, or suspicion of abuse.
The ordering process is as follows:
- You select the desired products and place them in your shopping cart.
- You check your order and can correct input errors before placing the order.
- You fill in your details and choose a payment method.
- You confirm your order.
- You will receive an order confirmation by email.
The agreement is concluded in the Dutch language. We archive order confirmations in our administration; you can request a copy.
ARTICLE 4 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We do our utmost to keep the information on this site accurate, complete, and up to date. The material on this site is provided as general information and is not intended as a substitute for professional medical, nutritional, or other expert advice.
This site may contain certain historical data. Historical data are by nature not current and are provided solely for reference. We reserve the right to change the content of this site at any time.
ARTICLE 5 — CHANGE OF PRICES AND THE SERVICE
The prices for our products may change. For orders already placed, the price that was stated at the time of ordering and accepted by you applies.
We reserve the right to change or discontinue the Service or any part of it, with reasonable notice where it affects ongoing agreements.
In case of an evident pricing error (for example, a product that is offered for a fraction of the usual price due to a typographical error), we reserve the right to cancel the order or give you the option to purchase the product at the correct price. Amounts already paid will be fully refunded in that case.
ARTICLE 6 — PRODUCTS
Certain products may be offered exclusively online through the website. These may be available in limited quantities and can be returned or exchanged in accordance with our Return Policy.
We do everything possible to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device's screen will accurately display all colors.
We reserve the right to limit the sale of our products to certain persons, regions, or jurisdictions, and to limit the quantity of products we offer. All descriptions and prices of products may be changed by us, as long as this does not affect already concluded agreements. An offer on this site is invalid where it is legally prohibited.
Our products are dietary supplements. They are not a medicine and are not intended for the prevention, treatment, or cure of diseases. Always consult your doctor or pharmacist before use if in doubt or if you have medical conditions.
Always read the information on the label before use and do not exceed the recommended daily dosage.
ARTICLE 7 — ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders in case of suspected fraud, obvious errors, stock shortages, or other significant reasons. If we modify or cancel an order, we will notify you via the email address or phone number you provided. Any amounts already paid will be fully refunded in that case.
We reserve the right to limit or refuse orders that we believe have been placed by traders, resellers, or distributors. These General Terms and Conditions are primarily aimed at sales to consumers.
You agree to provide current, complete, and accurate information with each purchase and to update it as necessary so that we can process your transactions and contact you.
For information on returns and withdrawal, please refer to our Return Policy.
ARTICLE 8 — RIGHT OF WITHDRAWAL
As a consumer, you have the legal right to withdraw from your purchase within 14 days of receipt without giving any reason (art. 6:230o et seq. BW).
Under art. 6:230p sub f BW, opened or unsealed dietary supplements are excluded from the right of withdrawal for health protection and hygiene reasons.
For the full terms, procedure, and model form for withdrawal, please refer to our Return Policy.
ARTICLE 9 — DELIVERY
Orders will be delivered within the timeframes mentioned in our Shipping Policy. The risk of loss or damage to the products lies with us until the moment you (or a third party designated by you) have received the products, in accordance with art. 7:11 BW.
If delivery takes longer than 30 days after your order for any reason, you have the right to cancel the agreement free of charge, in accordance with art. 7:19a BW.
For the complete shipping terms, we refer you to our Shipping Policy.
ARTICLE 10 — LEGAL WARRANTY
We guarantee that our products meet the agreement and the characteristics that you can reasonably expect (legal warranty, art. 7:17 BW). If a product does not meet the agreement, you are entitled to free repair, replacement, or — if this is not possible — a price reduction or refund.
Complaints about a product must be reported to us within a reasonable time after discovery (art. 7:23 BW). Notification within two months after discovery will in any case be considered timely.
ARTICLE 11 — OPTIONAL TOOLS
We may provide you access to third-party tools that we do not control and over which we have no say or input.
Access to such tools is provided on an as-is basis, without any warranty or support from our side, to the extent permitted by law.
You use optional tools offered through the site at your own discretion. We recommend that you review the terms under which these tools are provided by the respective external suppliers.
ARTICLE 12 — THIRD-PARTY LINKS
Certain content, products, and services available through our Service may include materials from third parties.
Third-party links on this site may redirect you to external websites with which we have no affiliation. We are not obligated to investigate or assess the content or accuracy of these external parties, and we accept no liability for materials, products, or services from third parties.
We recommend that you carefully review the policies and practices of external parties before engaging in a transaction with them. Complaints or questions about products from external parties should be directed to that party directly.
ARTICLE 13 — RESPONSES, FEEDBACK, AND USER SUBMISSIONS
If you submit creative ideas, suggestions, proposals, or other materials at our request or on your own initiative (collectively referred to as "responses"), you grant us a non-exclusive, royalty-free right to use these responses for the operation and promotion of our Service. Your personality rights as referred to in Article 25 of the Copyright Act remain unaffected.
We are not obligated to:
- to keep responses confidential;
- to pay a fee for responses; or
- to respond to responses
We may review, edit, or remove content if it is, in our reasonable judgment, unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or infringes upon these Terms and Conditions or the rights of third parties.
You agree not to post responses that infringe upon the rights of third parties, and you are solely responsible for the accuracy of your responses.
ARTICLE 14 — PERSONAL DATA
The processing of your personal data is governed by our Privacy Policy, which you can consult on our website.
ARTICLE 15 — ERRORS, INACCURACIES, AND OMISSIONS
It is possible that our site or the Service may contain typographical errors, inaccuracies, or omissions, for example in product descriptions, prices, promotions, shipping costs, or availability.
We reserve the right to correct such errors and to change or update information. Already concluded agreements are not affected by this, except as provided in Article 5 regarding obvious pricing errors.
ARTICLE 16 — PROHIBITED USE
In addition to other prohibitions set forth in these Terms and Conditions, you may not use the site and its content:
(a) for unlawful purposes;
(b) to encourage others to engage in unlawful acts or participate in them;
(c) to violate international, national, or local laws and regulations;
(d) to infringe our intellectual property rights or those of others;
(e) to harass, insult, harm, discredit, defame, belittle, intimidate, or discriminate against individuals based on gender, sexual orientation, religion, ethnic or national origin, race, age, or disability;
(f) to transmit inaccurate or misleading information;
(g) to upload or transmit viruses or other harmful code;
(h) to collect or track the personal information of others;
(i) for spam, phishing, pharming, pretexting, spiders, crawling, or scraping;
(j) for obscene or immoral purposes; or
(k) to interfere with or circumvent the security of the Service.
We reserve the right to terminate your use of the Service in case of violation of this provision.
ARTICLE 17 — LIABILITY
Our liability to you is limited to direct damage and never exceeds the amount you paid for the relevant order, except in cases of intent or gross negligence on our part or that of our executives, or in cases of damage resulting in death or bodily injury.
We are not liable for indirect damage, consequential damage, lost profits, missed savings, damage due to business interruption, or immaterial damage.
We are not liable for damage resulting from force majeure, including internet disruptions, strikes, extreme weather conditions, customs delays, or other circumstances beyond our reasonable control.
Nothing in these General Terms and Conditions limits or excludes your statutory rights as a consumer, including your rights under the statutory warranty (art. 7:17 et seq. BW) and your right of withdrawal.
ARTICLE 18 — INDEMNIFICATION
You agree to indemnify Sport & Lifestyle B.V. and its directors, employees, and affiliated parties against claims from third parties arising from a serious breach of these General Terms and Conditions attributable to you or a violation of third-party rights attributable to you.
This indemnification does not apply to the extent that the claim results from our own intent or gross negligence.
ARTICLE 19 — COMPLAINTS AND DISPUTES
You can submit complaints regarding the execution of the agreement via info@apnutrition.nl.
We aim to respond substantively within 14 days. If a complaint requires a longer processing time, you will receive an acknowledgment within 14 days and an indication of when you can expect a substantive response.
As a consumer, you also have the option to submit your complaint to the European ODR platform via https://ec.europa.eu/consumers/odr.
ARTICLE 20 — SEVERABILITY
If any provision of these General Terms and Conditions is unlawful, void, or unenforceable, that provision shall remain in effect to the fullest extent permitted by law and shall be deemed severable from these General Terms and Conditions, without affecting the validity and enforceability of the remaining provisions.
ARTICLE 21 — TERMINATION
The commitments and obligations that the parties entered into prior to the termination date shall remain in effect after termination.
These General Terms and Conditions shall remain in effect until they are terminated by you or by us. You may terminate these General Terms and Conditions at any time by letting us know that you no longer wish to use our Services, or by no longer visiting our website.
If you fail to comply with a material provision of these General Terms and Conditions, we may terminate this agreement with reasonable notice, except in urgent cases. You remain liable for all amounts due up to and including the termination date.
ARTICLE 22 — COMPLETE AGREEMENT
The fact that we do not exercise or enforce a right or provision of these General Terms and Conditions does not constitute a waiver of that right or provision.
These General Terms and Conditions and all policies published by us on this website or regarding the Service constitute the complete agreement between you and us and govern your use of the Service. They replace all prior oral and written agreements between you and us.
ARTICLE 23 — APPLICABLE LAW AND COMPETENT COURT
These General Terms and Conditions and all agreements under which we provide you with the Services are governed by Dutch law.
Disputes will be submitted to the competent court in the district where Sport & Lifestyle B.V. is located. However, as a consumer, you always have the right to submit the dispute to the court of your residence, in accordance with applicable EU regulations (Brussels I Regulation).
ARTICLE 24 — AMENDMENTS TO THESE GENERAL TERMS AND CONDITIONS
We reserve the right to amend these General Terms and Conditions, for example, in the event of changes in laws or regulations, in our services, or in our business operations.
The most current version can always be found on this page.
Changes will take effect after publication on our website. For ongoing agreements, the General Terms and Conditions will remain applicable as they were at the time of the conclusion of the agreement, unless changes are legally mandated or you expressly agree to the amendment.
ARTICLE 25 — CONTACT DETAILS
Questions about these General Terms and Conditions can be sent to info@apnutrition.nl or by mail to:
Sport & Lifestyle B.V.
Henckenshagenstraat 5
4834 KX Breda, Netherlands
CoC nr.: 95664629
VAT nr.: NL867230344B01
Note: In the event of differences in interpretation, misunderstandings, or translation errors, the Dutch original version shall always prevail.